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Common questions.

If your question isn't here, just book a call and ask us directly.

How long does it take to go live?

Most services are live within 72 hours. The AI receptionist takes a 30-minute onboarding call to configure your scripts, then we deploy it the same day.

Do I need to change my existing phone number?

No. We forward your existing number to Aevra, or we can set up a new number for specific campaigns. Your current setup doesn't need to change.

What happens if the AI can't answer a question?

It escalates. The caller is told a team member will follow up shortly, and you get an immediate alert with the full call transcript so you can call back informed.

Is there a contract I have to sign?

No long-term contracts. Monthly services are month-to-month. Website projects are one-time payments with optional ongoing maintenance.

Do you work with businesses outside of my industry?

Yes. We've built systems for HVAC, roofing, legal, dental, and general home services. The AI scripts are customized to your specific business, terminology, and services.

What's included in the $50/month website maintenance?

Hosting, SSL, uptime monitoring, one round of content updates per month, and technical support. If the site breaks, we fix it the same day.

How do I know the AI is actually working?

Every call is logged with a full transcript, lead score, and outcome. You have a live dashboard to review every interaction, and we send you a weekly summary email.

Can I use multiple services together?

Yes, and they work seamlessly as an integrated stack. Aevra handles inbound calls, Missed-Call Text Back recovers lost callers, and appointment automation nurtures leads over time.

Do you manage the ad spend, or do I?

You own your ad accounts and fund them directly. We manage the campaigns. You always have full visibility and can pause at any time.

Who do I contact if something's wrong?

You contact Aiden or Matteo directly without dealing with ticketing queues or support bots. You will have direct phone and email access, and we aim to respond the same day.

Is an AI receptionist HIPAA compliant?

Aevra is built for service businesses. If you handle protected health information, talk to us first so we can tell you honestly what we can and can't support.

How does the AI handle angry or frustrated callers?

Aevra is trained to de-escalate. It acknowledges frustration, confirms it's recording the issue, and immediately flags the call for human follow-up with priority status. Callers are never left feeling dismissed.

What CRMs and calendars does Aevra integrate with?

Aevra logs calls to Google Sheets today and works with calendar and CRM tools through webhooks and custom setup. Integrations vary by plan, so tell us what you use and we'll confirm exactly what we can connect during your strategy call.

Can I see a demo before I commit?

Yes. Book a free 20-minute strategy call and we'll run a live demo of Aevra on a test number in your industry vertical. You'll hear exactly how it handles calls before you spend a dollar.

What's the difference between an AI receptionist and an answering service?

An answering service uses human operators on rotation who read from a script. An AI receptionist like Aevra is available instantly 24/7 with zero hold time, never has a bad day, and logs every call to your dashboard automatically. It typically costs a fraction of a full-time receptionist; see our pricing for exact numbers.

How much revenue do businesses lose from missed calls?

Every missed call is a job that may go to a competitor. Use our calculator to see what missed calls could be costing your business. Aevra answers every call, so those leads are captured instead of lost.

What is speed-to-lead and why does it matter for ad campaigns?

Speed-to-lead is how fast you respond to an inbound inquiry. Responding within minutes converts far better than waiting. Aevra engages every ad lead within 60 seconds via voice and SMS, so you get more from the same ad budget.

Still have questions?

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